Frequently Asked Questions (FAQ)
Just explore our website and put the items you want in your cart to place an purchase. After you’ve finished choosing your things, go to the checkout page to check your order, fill out your billing and shipping details, and conclude the transaction.
We take a number of payment options, such as PayPal, Venmo, Cash App, Bitcoin, and Zelle. During the checkout process, you have the option to choose your chosen payment method.
The shipping option you select at checkout and your location determine how long it will take to arrive. Shipping dates normally vary from two to four business days, while we aim to process and dispatch orders within 24 hours.
Yes, we offer international shipping to many countries. However, please note that certain products may be restricted or prohibited for import in some jurisdictions. It is your responsibility to ensure that the products you order comply with the laws and regulations of your country.
Once research chemicals have been transported or delivered, we are unable to accept returns or provide refunds due to the delicate nature of these substances and regulatory limitations. However, please get in touch with our customer service staff if you get a product that is damaged or faulty, and we will help you as needed.
Only personal use or laboratory research is intended for our products, which include comfort drugs and research substances. There is no indication that they are meant for human consumption. Please use our products sensibly and in accordance with all relevant legal requirements, rules, and moral standards.
Yes, you will receive a shipment confirmation email with a tracking number as soon as your product ships. You can trace the status of your cargo using this tracking number.
You may reach our customer service representatives via our website’s live chat function, via phone at
, or by email at [email protected]. If you have any queries or issues, our support agents are here to help [during business hours and days].Yes, we place a high value on our products’ purity and quality. To make sure that our goods fulfill stringent quality control requirements, we collaborate with reliable suppliers and carry out thorough testing. For some items, certificates of analysis (COA) could be provided upon request.
Your payment and personal information security and privacy are very important to us. To safeguard your data, we employ strong encryption methods during transmission and employ industry-standard security procedures. We cannot, however, guarantee complete security because there is no 100% safe way to store data electronically or send data over the internet.